Orders and Shipping
Yes! Please contact us to set up a phone or Skype consultation. A 1-hour consultation with Sean is $200.
Our hand-made leashes come with a 1-year limited guarantee that begins on your date of purchase. This warranty covers your leash in the event of any malfunctions or damage that arises outside of daily, normal pet activities. It does not cover leashes that have been chewed, lost, outgrown, exhibiting normal wear, or have been damaged intentionally or through neglect.
To request replacement, please email us with a description of malfunction or damage and be prepared to provide photographs of the damaged leash. We will mail you an identical replacement of the item once we confirm the damage is covered by our Guarantee. If the item is limited edition, no longer in stock, or has been discontinued, you will be offered your choice of items in stock for a suitable replacement.
Our training approach is relationship-based. Sean believes firmly that our dogs should be working for us, not for a food morsel. Treat training has many limitations and tends to cause dogs to be overly-excited, hyper, and food-fixated rather than relaxed and calm, which is great if you are training flyball or agility, but not when you are training a family dog to calmly cohabitate with you!
We use prong collars because we find them to be the best tool for connecting, communicating, and creating a harmonious relationship with the least amount of physical stress to the dog and owner. Most tools tend to only mask or manage the behavior, while the prong collar allows us to actually break through and effortlessly communicate, creating a vastly different state of mind and a highly responsive dog. While prong collars tend to look horrible, when used correctly, they have been proven to be the least physically taxing, most humane, and one of the safest tools available. Check out the following video to learn more about how we use this tool, and the results that it can have:
On the basic training level, the Foundation DVD covers tools, Place, Sit, Down, the Walk, Crate, and Waiting for Food. On a much more important level, the DVD covers the philosophy behind how to use these obedience exercises as a bridge to a calm, relaxed, and respectful state of mind.
The PDF is a comprehensive source of information that covers everything from The Good Dog’s philosophy to training exercises and their uses, to a step-by-step guide into creating your very own at-home board and train with your dog, alongside the DVD. The PDF is a wealth of information that will help you in your journey to getting the dog of your dreams.
Yes! They will give you that option at check out 🙂
Contact us and let us know what’s going on. We are here to help if we can – there is always an answer!
Possibly! Check our list here to see if we have a trainer listed near you. You can also visit: http://www.canineprofessionals.com/find-a-professional and search your zip code – if you are still having trouble, contact us and we will try to help!
We are often the last stop for clients that have been through multiple trainers. Unlike other training approaches that only focus on developing rehearsed behaviors, bribing with treats, or merely managing/bandaid-ing the problem, we have developed a unique approach that fundamentally changes the dog’s state of mind. Once we address the dog’s state of mind, the sky’s the limit for what we can create. By cultivating new habits, teaching the dog to make better choices, training calmness instead of excitability, and employing our unique duration work, we are consistently successful with dogs that others are unable to help. This will be the last dog training you will ever need.
All sales are final 🙂